Restaurant Manager - North America

Overview

Eataly is the world’s largest artisanal Italian food and beverage marketplace. Eataly is seeking a Restaurant Manager to join our team in North America. Eataly is currently in Boston, Chicago, Dallas, Las Vegas, Los Angeles, New York and Toronto and many other places, and are pleased to offer visa sponsorship and relocation assistance to selected candidates.

Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

Responsibilities

• Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
• Documents, investigates, escalates and resolves all employee and guests incidents
• Ensures exceptional service standards are consistently met and that activities are carried out effectively
• Inspects dining room and storage areas to ensure compliance with health and safety regulations
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
• Reviews financial information such as sales, inventory and costs to monitor budget
• Meets with dining room and bar personnel to plan restaurant activities, special events, share information
• Performs other duties as required or assigned

Qualifications

• Excellent communication skills in Italian and English
• 2+ years of experience leading or managing a front-of-house restaurant team
• Solid understanding of steps of service
• Outstanding communication, leadership and problem-solving skills
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverages highly preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Food Handler’s License preferred

Benefits and Perks

• Relocation from Italy to North America
• Visa sponsorship covered by the company
• Bonus program
• Paid Time Off
• Paid Parental Leave
• Discounts at Eataly
• Referral bonus program
• and more

Equal Employment Opportunity

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Other

Industries

• Food & Beverages