Assistant Store Manager

Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well-being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles of the Mediterranean diet. The company focuses on enhancing life quality, social connections, and environmental respect through its products. Supported by over 1,600 employees, Venchi operates more than 180 stores in over 70 countries, with headquarters in Milan, a factory in Cuneo, and 4 regional offices in Hong Kong, Shanghai, New York, and Beijing. Join us at Venchi and be part of a story that celebrates moments of cheerfulness with indulgent products crafted for your well-being.

Mission

We are looking for a highly motivated and experienced Store Manager to join our team based in Siena!

Reporting to the Cluster Manager, you will manage one of our stores located in Florence.

Our Retail channel is very dynamic and growing quickly, and is central for the development of our company, with direct stores in Italy, UK, and US, and planned openings in other European countries. It's a great opportunity for an ambitious talent who wants to make a difference in the Retail world.

Key Responsibilities

• Being in charge of the store P&L;
• Manage the team to reach business goals;
• Maintain high standards of selling technique and customer experience;
• Drive training for the team and new entries as motivator and guide;
• Communicate effectively to ensure each person is up to speed with key updates;
• Monitor store KPIs and performance, manage store calendar (shifts, orders, forecast, and inventory management) to reach company goals;
• Promote and guarantee Venchi’s service model is properly carried out;
• Execute visual merchandising guidelines and layouts;
• Promote smart initiatives to improve practical solutions and fill possible gaps.

Qualifications:

• At least 2 years of store management experience;
• Experience in an international retail-oriented company is a plus;
• At least 1 year of People Management;
• Result-oriented with ability to multitask effectively in a rapid work environment;
• Strong relation, negotiation, and organizational skills with attention to detail and performance;
• Problem-solving and decision-making mindset, capable of managing independent and team work;
• Ability to create and develop data-driven business strategies;
• International mindset, fluent in Italian and English;
• Positive, flexible, and a chocolate and gelato lover!

What's In For You

• Celebration of success
• Competitive variable bonus up to 5% of salary and benefits package;
• Friendly environment fostering learning, experimentation, and growth;
• Professional development opportunities, including potential international assignments;
• Diversity & Inclusion: an inclusive and collaborative workplace;
• Store discounts: 30% in stores and 40% online, plus complimentary gelato, coffee, and water during shifts;
• Join a creative team committed to excellence and sharing joyful moments with customers worldwide.

Join us at Venchi and help us bring the Italian way of life and delicious flavors to every corner of the world!

We look forward to hearing from you!

Turni

Vice Store Manager: 1 year (Mandatory)