CUSTOMER SERVICE - OTTIMO INGLESE

Our client is a major multinational company specializing in the distribution of medical supplies. In order to strengthen the internal staff, he commissioned us to search for a Customer Service Specialist. Under the guidance and directions of the Customer Service Manager the role holder is responsible for accurately undertaking a range of general duties.

RESPONSIBILITIES

• Pick up costumer incoming calls
• Customer Service and Orders (NSO) mail activities
• Data entry within a business management system
• Back office
• Pick up costumer incoming calls
• Sales Orders creation / order confirmations
• Delivery notes

REQUIREMENTS

• High school diploma or Bachelor’s degree in a related field
• Previous experience in a customer service role is preferred.
• The ability to respond appropriately under pressure.
• Sound judgment and excellent problem-solving skills.
• A positive attitude and the ability to build relationships with clients.
• SAP knowledge may be advantageous.

English: advanced level, preferably fluent spoken and written.

The hiring will be on a 1-year fixed-term contract. No Smart working is not considered.

La ricerca è rivolta ai candidati ambosessi (L. 903 / 77)