Account Manager

Overview

VectorBuilder is a rapidly growing biotechnology company specializing in advanced genetic engineering solutions for research and medicine. The company is a global leader in gene delivery products and services, including vector design and optimization, vector cloning, virus packaging, library construction and screening, stable cell line generation, and GMP manufacturing of clinical-grade plasmids, mRNAs, proteins and viruses.

One highlight of VectorBuilder's innovative solutions is an online platform for designing and ordering custom vectors. This award-winning platform is widely used by researchers worldwide and has become an industry standard for its rich functionalities, extensive experimental validations, and easy-to-use graphical user interface. VectorBuilder offers a comprehensive portfolio covering virtually all gene delivery needs from bench to bedside.

We are currently seeking an Account Manager to oversee the Southern Europe area to join our team.

Qualifications

• Degree in Molecular Biology, Biochemistry, Genetics or related field
• Fluent in Italian and English (both verbal and written); Spanish and French are strong assets
• High self-motivation and ability to work independently and collaboratively
• Strong interpersonal, communication and negotiation skills
• Confidence and ease in engaging with clients in both academic and commercial settings

Preferred but not required

• Experience in account management or scientific sales
• Background in pharmaceutical / biotechnology industries (2+ years)
• Hands-on experience in molecular biology techniques (e.g. cloning, virus packaging)
• Proven ability to communicate complex scientific topics clearly
• Familiarity with CRM systems like HubSpot

Key responsibilities

• Manage and grow accounts within Southern Europe
• Develop and maintain strong relationships with research institutions and key accounts, acting as their main point of contact through regular on-site visits and virtual engagements (meetings, presentations, product showcases)
• Identify new opportunities via direct outreach (e.g. cold calls / emails)
• Maintain high levels of customer satisfaction through professional and responsive support
• Collaborate with the Regional Sales Director, internal teams, and fellow account managers to align on strategy, share insights, and ensure customer satisfaction
• Demonstrate comprehensive knowledge of VectorBuilder’s offerings and communicate scientific solutions effectively
• Inclusive of quarterly performance commission.