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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.
The Facilities Coordinator will assist with operational activities in accounting and finance maintenance and operations vendor oversight purchasing of materials equipment & supplies occupancy services and helpdesk. The Facilities Coordinator is also required to provide administrative support where required.
Workplace Management Provides hospitality and support for guests visitors and employees at client location Resolves problems associated with all building services including janitorial conference rooms workstations as well as interior and exterior furnishings fixtures and equipment printers and meal / snack service Assists with the coordination and scheduling of maintenance activities to ensure completion within the defined Service Level Agreement (SLA) Works with all internal departments such as IT Security Kitchen Real Estate to ensure all work within the office is completed to a high standard Takes ownership for the CMMS systems to manage tickets and ensure all issues are completed within the defined Service Level Agreements (SLAs) Converts requests outside of CMMS systems (phone calls text email etc.) into tickets that can be tracked and resolved Completes detailed inspections to discover all issues and assign tickets Ensures that facilities are compliant with local building health safety and fire codes and regulations reports any issues immediately through the appropriate channels Creates and implements site operational rules and standard operating procedures Identifies opportunities for improved operational standards Is proactive in finding improvements and following through on a plan to complete them Completes short and long-term projects for the client Ensures all work completed stays within the clients budget Identifies cost-saving ideas on a monthly basis Coordinates special events in support of client or JLL Handles pick-up drop-off and preparation of postage / labels Supports the client event team with coordinating JLL onsite vendors to set up events Coordinates with the relevant client teams to set up co-location spaces Manages office supplies and reorders stock as required
Finance Management Assists in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner Supports tracking of all site-relevant actual spending vs. budget Ensures prompt and accurate management of purchase orders Handles raising and receipting of purchase orders in Ariba or other systems as required
Health & Safety Management Conducts regular audits to ensure safety procedures on site are in place and working Ensures all records are kept up to date in relevant locations Ensures H&S Roles and Responsibilities for the account are understood and in place on site Assists in carrying out safety procedures when needed Reports on JLL H&S platforms as required
Vendor and Supplier Management Assists in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors work) Works with suppliers to develop a one-team approach to managing services and reports any issues to JLL management Assists in the procurement of vendors and services as required
Account Performance Develops and maintains strong and healthy relationships with the client and key stakeholders Ensures client satisfaction with delivery of facility management services and provides a lead role in monitoring and increasing customer satisfaction Completes all reports at their scheduled intervals (monthly quarterly annual) and provides analysis that contributes to continuous improvement Accomplishes Key Performance Indicators (KPIs) as identified by the Account Lead Ensures compliance with JLL minimum audit standards Updates facilities-related information as requested Performs other duties as assigned by the Account Lead / Real Estate Identifies any innovations and best practices that can support the account Contributes to the JLL H&S standards and works within the agreed H&S roles and responsibilities
Client Focus & Relationship Management Demonstrates proactive & professional approach to customer service and stakeholder engagement Shows ability to interact with a wide range of client staff including senior levels Maintains a customer service-oriented attitude
If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!
Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page .