Italian Content Review Specialist & Customer Support

URGENT HIRING WELCOME BONUS : 2 000 euros (for Italian market available until July 31st)

Location: Porto or Lisbon Portugal (on-site or remote based in Portugal)

Language Requirements: Italian (C1) English (B2)

Contract Type: Full-time Shifts (including weekends if required)

Relocation Support: Available for eligible candidates

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? We’re hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You’ll provide user support and ensure content compliance working alongside a diverse high‑performing team in a dynamic and international environment.

What You’ll Do

Customer Support

• Respond to inquiries via phone, email or chat
• Assist with troubleshooting and issue resolution
• Provide accurate product and service information
• Maintain excellent customer satisfaction levels

Content Moderation

• Review and evaluate user-generated content
• Enforce compliance with platform policies
• Escalate complex cases to specialized teams
• Ensure content quality, objectivity and safety

What We’re Looking For

• Italian fluency (C1 or higher)
• English proficiency (minimum B2)
• EU citizenship or valid residence/work permit in Portugal
• Strong communication and interpersonal skills
• Availability to work on-site in Porto
• Flexibility to work in rotating shifts including weekends if needed

Accepted Documents

• EU ID or Passport
• Portuguese Residence Card
• Manifestação de Interesse (SEF proof of registration)

Visa holders (eligibility confirmed case by case)

Eligibility confirmed on a case-by-case basis.

If you’re an Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!

Relocation Package (On-site Only)

For candidates relocating from outside Portugal

• Shared accommodation for up to 12 months (280 € per month utilities included deducted from salary)
• Hotel accommodation for up to 28 days (project-dependent)
• Flight reimbursement up to 400 € after 6 months (economy class)

For candidates already in Portugal (in competitors housing)

• Hotel stay up to 15 days (project-dependent)
• Travel reimbursement up to 150 € after 6 months (economy class)

Key Skills: Design Engineering, Baan, Customer Service, Fund Management, ABAP, Elevator

Employment Type: Full Time

Experience: years

Vacancy: 1