Marketing & CRM Manager

What you’ll do :

• Coordinate and implement omni‑channel campaigns across digital, print, and in‑Club touchpoints.
• Lead the monthly newsletter process from planning to publishing—ensuring it informs, inspires, and performs.
• Manage digital platforms: Wagtail (CMS), Salesforce (CRM), Marketing Cloud, Playable, Codebase, Meta, Instagram, and LinkedIn.
• Write and edit content in flawless Italian and English, from posts to email to print collateral.
• Collaborate with Membership, F&B, and Event teams to support key campaigns and initiatives.
• Ensure the website, app, and digital asset library are always accurate, aligned, and up‑to‑date.
• Coordinate photo and video shoots, and support live event coverage to ensure quality brand storytelling.
• Track campaign metrics and member engagement, producing actionable reports and insights.
• liaise with agencies and creatives to deliver compelling, brand‑aligned content.
• Monitor trends and best practices in digital marketing, lifestyle, hospitality, and culture.

Who you are :

• You have 5 years of experience in marketing, ideally in hospitality, lifestyle, or cultural sectors.
• You’re fluent in both English and Italian—writing, proofreading, and storytelling in both with ease.
• You’re comfortable across platforms: Salesforce (mandatory), Marketing Cloud, Wagtail CMS, Meta, LinkedIn, Playable.
• You understand how to turn data into insight, and insight into action.
• You have a sharp editorial eye and a strong sense of brand voice.
• You’re collaborative, organised, and always looking for a smarter way to work.
• You move fast, but with care. You deliver, without compromising on detail.

Additional Information :

YousupportthefullspectrumofmarketingfortheClub—fromexecutingcampaignsthatdrivevisibilityandrevenue,tokeepingourdigitalandprintchannelssharp,timely,andimpeccablyon-brand.YouworkcloselywithourDirectorofMarketing&BrandandcollaborateacrossMembership,Events,andF&BtobringTheWilde’sidentitytolife—dayin,dayout.

YoumanageourCMS,CRM,andMarketingCloudplatformswithconfidence.YouwritewitheleganceinbothItalianandEnglish.Youcoordinatenewsletters,socialmedia,contentproduction,andvisualstorytellingwithprecisionandstyle.You’refluentindata,notjustdesign—anduseperformanceinsightstooptimiseeverythingyoutouch.Whetherit’splanningactivations,overseeingashoot,orcoveringaliveevent,yourapproachisthoughtful,creative,andresults-driven.