A leading software firm in Italy seeks an Incident Manager with 2–3 years of experience in IT Service Management. The role involves managing and coordinating incident resolutions, ensuring minimal business impact. Candidates should have a solid understanding of ITIL processes, strong communication skills, and the ability to work under pressure. A good command of Italian and English is essential. This position offers a 100% remote work mode, allowing you to join a dedicated team focused on innovation and excellence.
