Field Service Technician - Automation (W/M/D)

Field Service Technician - Automation (W/M/D)

Your opportunity

Are you passionate about advanced technologies and eager to work in leading industrial environments? Do you enjoy solving technical challenges, training users, and learning within a stimulating and nurturing global community? Join Sidel, a global leader in food, beverage, and personal care packaging solutions, as a Field Service Technician. You will be trained and supported to master high-tech equipment deployed at major industrial clients in Italy and abroad.

Your Mission

• Install, commission and test Sidel equipment, including single machines and complete production lines
• Troubleshoot, prevent and adopt corrective maintenance on electrical, mechanical and automated machines within high-speed production lines
• Execute precise technical diagnostics, share feedback with internal support teams and propose corrective actions
• Administer equipment upgrades and optimisation, including hardware and software updates
• Collaborate closely with project managers and technical support teams to ensure customer satisfaction
• Train and empower client operators and maintenance technicians to ensure efficient equipment handling
• Comply fully with Sidel and client safety rules, with clear communications throughout interventions

Your Profile

• Technical degree (automation, mechatronics, electrotechnics, industrial maintenance…)
• Strong technical curiosity and eagerness to learn continuously
• Field experience preferred or strong motivation to learn on the job
• Fluent Italian and good English skills, essential for working in a multicultural team
• Willingness to travel extensively (often >80% of the time) and adapt to different international environments
• Excellent interpersonal skills and customer service mindset

• A comprehensive training program, combining factory learning, hands-on field sessions and digital training
• Attractive benefits: travel bonuses, health insurance, provident fund, profit-sharing, paid leave, holiday bonus
• Opportunity to work on technologically advanced machines recognised worldwide
• A key role with prestigious clients, major industrial groups in food, beverages, home and personal care sectors
• An international, dynamic team and a modern, collaborative working environment that prioritises well-being and personal and professional growth