Commis de Rang IRD

Commis de Rang IRD – Mandarin Oriental, Lago di Como

Mandarin Oriental, Lago di Como aims to become one of Europe’s most exclusive resorts, offering a refined Italian luxury experience to a global clientele.

Our vision is to foster a welcoming, genuine and passionate culture to attract and engage exceptional talent, guided by enthusiastic leaders.

Our aim is to bring out the best in each individual and be recognized as an employer of choice among the world’s most exclusive hotels.

Duties and Responsibilities

• Proactively welcome and greet all guests and visitors to the F&B outlet.
• Take and/or deliver guests’ food orders.
• Clear and set‐up tables, chairs, linens, glass and silver for service.
• Anticipate guests’ needs to provide an exceptional and unique experience in line with the Legendary Quality Experience, Pillars and MOQA standards.
• Maintain high team focus by showing cooperation and support to all colleagues.
• Attend daily meetings.
• Perform any other reasonable duties as required by management.
• Adhere to Safe & Sound procedures, Health & Safety and HACCP standards.

Requirements – Mandatory

• Minimum 2 years of experience within a luxury resort/hotel’s outlet.
• Written and oral proficiency in English and Italian.
• Ability to multitask and manage time.
• Excellent guest‑service attitude.
• Passionate about food and beverages.
• Charming and outgoing personality with excellent manners and communication skills.
• Teamwork skills and attitude.
• Willingness to attend training sessions provided by management to develop skills.
• Ability to stand for extended periods of time.
• Good IT skills.
• Flexible schedules and willingness to work on weekends and holidays.

Desirable

• HACCP Certificate.
• A Tourism or Hospitality degree.
• Knowledge of a third language (plus).
• International work experiences.

Company Commitment to Diversity and Inclusion

We believe a diverse and inclusive culture is better for everyone. Bringing people together is essential to the long‑term success of our people, our business and the societies and economies in which we operate. All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, given equal opportunities, and valued for the contributions they make. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.

Job Details

• Seniority level: Entry level
• Employment type: Full‑time
• Job function: Management and Manufacturing
• Industries: Hospitality