Senior Supply Chain Manager, SWA Capacity Planning

Overview

Senior Supply Chain Manager, SWA Capacity Planning — Job ID: 3053148 | Amazon.com Services LLC

The Planning Supply Chain Manager solves questions of how to make shipping services best in class and how to offer them to more customers. This position works across functions in a cross‑functional environment with Operations, Product, and Tech teams to define needs, goals, and execution plans to create a world class transportation network. They maintain and report up to date statistics, management reports, and analysis, facilitate information flow between stakeholders, and resolve issues impacting customer experience and business continuity. The role requires research and querying internal tools, timely decision making, and strong data analysis to drive Customer Experience without compromising time.

In this role, you will own strategic Amazon Shipping growth and business relationships to optimize cost and profitability. You will collaborate with partner teams across supply chain functions such as transportation, engineering, launch, finance, and operational planning, and with business teams like Revenue Management, Business Development, and Commercial. This high visibility role involves regular interaction with leadership and critical decision making. You will develop and implement scalable solutions to support new reverse logistics volume streams and integrate these volumes into Last/Mile and Middle/Mile planning.

Key responsibilities

• Work with partner teams across supply chain functions like transportation, engineering, launch, finance, and operational planning (under the roof and on-road)
• Leverage historical data to create forward looking planning models in partnership with business teams
• Utilize problem-solving skills to work through difficult challenges
• Provide forecast and collaborate with downstream & upstream stakeholders, such as AMZL and NASC, to plan for capacity
• Collaborate with AMZL and NASC to drive capacity decisions such as hiring, vehicle procurement and onboarding Delivery Service Partners
• Improve demand forecast and route planning accuracy
• Drive commingling opportunities to improve shipments per route and overall cost per unit
• Integrate reverse‑logistics demand with existing Amazon Shipping Operations demand
• Present data‑driven proposals and plans to Sr. Leadership
• Travel 5% each quarter as required (Quarterly offsites)

A day in the life

The Demand Planning & Forecasting Supply Chain Manager operates in an ambiguous environment. We are building something brand new, balancing big thinking with tactical execution. This role requires direct analyses and partnership with stakeholders across Amazon.

About the team

Our team leverages Amazon's broad logistics networks to create new shipping services and open doors for unique customer segments. We are a team of problem solvers who value diverse thoughts and believe happy team members are productive.

Basic Qualifications

• 5+ years of program or project management experience
• 5+ years of supply chain experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Bachelor's degree
• Demand Planning, Logistics, and Capacity Planning experience

Preferred Qualifications

• 2+ years of driving process improvements experience
• Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $103,900/year in our lowest geographic market up to $181,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Posted: October 2, 2025 (Updated 10 days ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.