Sensory Research Manager

Sensory Research Manager

Location: Milan

Who We Are

SAM Sensory and Consumer Research is a leading international sensory and consumer research company specializing in food, beverages, cosmetics, personal care and other consumer products. With 19 state‑of‑the‑art facilities across Europe, the Americas and Asia, and a dedicated network of approved partners, we deliver actionable insights that help our clients’ brands and products stand out. We are part of Eurofins Group, a global leader in testing services.

Role Summary

Reporting to an Associate Research Director or a Research Director, the Sensory Research Manager is the primary contact for client communication before, during and after projects, and owns and delivers full research projects.

Role Responsibilities

• Act as Key Account Manager for select clients, managing communication throughout project lifecycles
• Lead and coordinate complex research projects independently, from brief to delivery
• Develop study proposals and recommend suitable methodologies and approaches
• Prepare cost estimates and support contract negotiations
• Ensure timely, on‑budget delivery of high‑quality research outcomes
• Write insightful reports and present findings with clear recommendations
• Moderate expert panels and oversee panel performance, analysis, and action plans
• Align project execution with company strategic objectives
• Share client feedback and collaborate closely with internal teams
• Optionally manage junior staff such as Technicians or Panel Leaders

Skills

• Minimum 5 years higher education with knowledge in market research and/or sensory research
• Some experience in market research or sensory research
• Knowledge of food and/or cosmetic products, quantitative and qualitative consumer research methodologies, sensory methodologies and statistics
• Excellent written and oral communication skills in English and Italian
• Proficiency in MS Office (Word, Excel, PowerPoint)
• Rigorous, responsive and proactive attitude
• Strong organisational and planning skills, ensuring work is prioritised to meet deadlines

For More Information Or To Apply

talent@samresearch.com