2026 Graduate Area Manager, Operations

Job ID: 3043063 | Amazon Commercial Services Pty Ltd

Are you a recent graduate with a passion for learning, management and/or data driven problem solving? At Amazon we’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth. How often can you say that your work changes the world? At Amazon, you’ll say it often. Join us and define tomorrow.

Based out of one of our fulfilment centres across the country, Graduate Area Managers work alongside employees in the centres to support their growth & development, identify and remove barriers the teams face, and display ownership of a fast‑paced team environment.

After your initial training and mentorship, you will have a team of associates reporting to you. You’ll support the training and integration of your team and build skills and experience that will turn your job into a career!

As a Graduate Area Manager, you will be:

• Leading and developing a team of Amazon associates
• Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on‑site
• Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
• Collaborating with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Partnering with the management team to establish and maintain quality control standards
• Reviewing work forecasts and determining your requirements to produce during the day to meet the overall building objectives
• Demonstrating problem‑solving and analytical capabilities

This role is based on day shift or night shift, with shift hours approximately from 7 am – 5 pm or 7 pm – 5 am. You will be working shifts from Sunday to Wednesday, or Wednesday to Saturday. The successful candidate will need to have flexibility in accepting day/night shifts. Candidates will be eligible for a night shift allowance, in addition to their total compensation.

Locations:

• Moorebank, NSW
• Kemps Creek, NSW
• Horsley Park, NSW
• Bella Vista, NSW
• Chullora, NSW
• Dandenong South, VIC
• Ravenhall, VIC
• Mulgrave, VIC
• Cranbourne West, VIC
• Brisbane, QLD
• Heathwood, QLD
• Jandakot, WA

Key job responsibilities

You’ll be an inspiring leader at one of our Fulfillment Centres/Delivery Stations, working to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered quickly, accurately, and cost‑effectively. In this position, you’ll lead a team or a process from day one. You will exercise sound judgement, ensuring progress and targets are realistic and achievable. The impact you could have within one of the world’s biggest, most innovative companies won’t go unnoticed. With us, you can have a hand in creating the future of operations and logistics.

A day in the life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks such as individual escalations, process improvement work and wide‑scale operational contingency planning. Working with colleagues in other teams and external partners will help you stay on track to meet customer demands and targets, including analysing data and performance metrics and discussing technical improvements with engineers.

The Graduate Program

The program is designed to make you feel valued, included and enabled right from the start through building long‑lasting connections with other Graduate Area Managers and your peers. It includes a 11‑week onboarding/training that will develop you to become competent in both soft skill interactions and technical scenarios through an array of virtual and practical learning. Post‑onboarding, the program focuses on building proficiency within your role and broadening your lens to understand the wider operation within Amazon Australia and how the business operates away from your direct work.

Basic Qualifications

• Completed a tertiary qualification (undergraduate or post‑graduate) in the last 24 months in any discipline or degree – People focused
• Loves to analyse problems
• Solution oriented
• Able to work independently
• Possess leadership qualities
• Loves to have fun and make history!

Preferred Qualifications

• Some work experience – placement years, internships or university
• Prior experience in a leadership role or operational role (advantageous)

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.