Provision of SATCOM Technical Support Services

Essential Qualifications/Experience

• High school diploma or a degree in electronics or a related network/communication field with 10 years of experience
• 5+ years of experience as a satellite technician or in a similar role
• Good knowledge of electronic and RF measurement instruments, proficiency with hand and power tools
• Excellent customer service and communication skills
• Valid driver’s license and reliable transportation

Desirable Qualifications/Experience

• CompTIA A+ or Network+ certification
• Fluency in Italian language

Duties/Role

• Responsible for the installation, maintenance, and repair of satellite communication systems
• Complete installation and configuration of all elements of a satellite communication system
• Manage baseband elements: SATCOM modems, routers, switches, media converters, matrix switches, line amplifiers, and other active and passive elements
• Handle RF elements: UP/Down Converters, Intermediate and high power amplifiers, LNAs, RF over Fiber converters, and other RF components
• Manage antenna elements: Motor DC/AC, power/servo drives, gearbox, antenna control system elements, dehydrator
• Monitor and control systems: workstations, servers, gateways, DSPs, network elements, and analogue/digital interface elements
• Work with software: Windows, Linux, Network IOS, proprietary system monitor and control software, system configurations
• Update hardware and software configurations as required or requested

Perform satellite link setup, network, baseband, and RF configuration, along with software updates and patches on all systems.

• Install power/data and fiber optic cables, maintaining, labeling, and updating as-built documents
• Support the local power technician in installing and setting up power generation and distribution systems, heating and cooling systems, and ancillary systems (fuel, water supply, fire protection)

Maintenance and Repair

• Conduct regular inspections of all active/passive systems including SATCOM, Power, HVAC, security, and ancillary elements, following preventive maintenance procedures
• Perform daily, weekly, monthly, quarterly, semi-annual, and annual inspections
• Carry out preventive maintenance tasks such as cleaning, greasing mechanical parts, and measuring/adjusting electronic elements
• Assist power technician in preventive maintenance tasks
• Diagnose and repair issues in SATCOM, Power, HVAC, security, and ancillary systems
• Replace faulty components and update software as per procedures