Technical Account Executive - Italy

We’re looking for a Technical Account Executive to join the Client Services team, working directly with agencies, partners and clients in our Milan Office. The role will oversee the management of multiple campaigns alongside our trading team from set-up to completion, optimizing where possible and troubleshooting challenges.

At the heart of the Technical Account Executive role is providing guidance to help clients exceed their goals when using the Blis technology suite to facilitate their marketing needs. This role reports to the Senior Technical Account Manager within the Client Services team.

Key responsibilities

• Own the day-to-day management of client engagement, inclusive of but not limited to.
• Serve as the main point of contact for all inquiries and overseeing programmatic advertising campaigns and strategies
• Serve as the consultant for product solutions and best practices
• Oversee internal client account operations (e.g. troubleshooting issues, account set up etc.)
• Develop data-based insights to guide KPI strategy and activation
• Produce reporting & conduct client performance review meetings
• Identify optimization opportunities for KPI improvement
• Create and present post campaign analysis & quarterly business reviews
• Orchestrate the month end billing reconciliation
• Showcase appropriate product insights in line with our offering
• Guide media and creative strategy, planning, and implementation of campaigns to deliver against Key Performance Indicators
• Collaborate with a diverse group of internal cross-functional teams
• Maintain internal pipeline systems to reflect actualized monthly budget splits
• Commitment to Blis' Inclusion initiatives & 5 step sustainability plan

Skills and requirements

• Ability to be a client-facing lead, who drives the direction, communications and outcomes across the teams
• Excellent communication skills; written and verbal
• Works well both within a team and individually
• Has excellent organizational and time management skills to juggle multiple tasks
• Strong Excel and PowerPoint skills
• Technically savvy with commercial acumen

About us

Blis is the only omnichannel DSP that unites telco data, real-world movement patterns, and transactions to deliver a complete view of the consumer. Powered by T-Mobile and built for precision at scale, Blis' omnichannel platform helps marketers map the full purchase journey – from impression to transaction – and expand their audience reach, driving incremental results across every screen.

Founded in the UK in 2004, Blis employs over 300 global employees across 14 offices in 11 countries.

Our Values - B.L.I.S.

Brave

We're leaders not followers. An innovation and growth mindset helps us solve everyday challenges and achieve breakthroughs. Our passion drives us to innovate. We don’t see barriers, just possibilities.

We take ownership and hold ourselves accountable for outcomes, good and bad – and we don’t pass the buck.

Love our clients

We're client obsessed. We do what we say and build trusted relationships with our partners for the long term. We act with integrity. We put our clients at the center of our business. We obsess over the best insights, ideas and solutions to deliver WOW and work with honesty and accountability to get it done.

Inclusive

We're one team. We are empathetic and embrace diversity. Everyone has a voice and can bring their authentic self to work. We care about and support each other – with humility and good humor. Mutual respect and wellbeing are key. We strive to eliminate bias and be open and transparent.

We're action oriented. Speed matters in business, so we're solution-driven and action-oriented. We value simplification and calculated risk taking. We are lean, agile and resourceful self-starters. We collaborate and break silos, working thoughtfully and with urgency to solve problems, while learning from mistakes and celebrating wins.

Blis is an equal opportunities employer and welcomes applications from all qualified candidates.