Back Office Tecnico/Bancario

Position: Technical/Banking Back Office

Job Description

The resource will take on the role of Technical/Banking Back Office (telephone-based), responsible for the operational management of banking and telematic processes, ensuring proper monitoring of payment flows between European circuits and providing technical support to banks. The role requires accuracy, problem-solving skills, and language proficiency.

Typical Activities

• Monitoring payment flows
• Controlling transactions between national and European banking circuits
• Verifying accuracy and timeliness of movements
• Managing anomalies and technical or operational incidents
• Participating in “war rooms” for urgent issues
• Providing technical support to banks for payment system‑related problems
• Coordinating with internal teams and technology providers
• Creating operational and control reports
• Ensuring compliance with regulations and security standards
• Using banking software and monitoring tools
• Updating data and internal procedures

Requirements

• Excellent knowledge of English (written and spoken), as all activities will be carried out in English
• Strong analytical and problem‑solving skills
• Familiarity with IT tools and monitoring systems
• Availability to work night shifts and on holidays

What We Offer

• Full-time contract (40 hours) for an initial 6‑month period, with possibility of extension
• Start date: mid‑January 2026
• On‑the‑job training to acquire specific skills
• Full remote work after the training period
• Service Hours: Night shift – Scheduled time slot between 8:00 PM and 6:00 AM, Monday to Sunday, including holidays.