Digital Associate, Ring Data Engineering Services

As a SA/VLM associate, you will be responsible for creating high-quality written content for videos/images and/or labeling of objects on audio, image, and/or video-file. Your primary focus will be on producing clear, concise, and informative content that meets the needs of the target audience.

BASIC QUALIFICATIONS

• Bachelor's degree
• Speak, write, and read fluently in English
• Knowledge of Microsoft Office products and applications
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Certification in any of the following: Content Writing, Creative Writing, English Literature, English, Literary Arts, Linguistics, English as a Second Language Teaching (preferred).

PREFERRED QUALIFICATIONS

• Bachelor\'s degree in English, Journalism, Marketing, or a related field (preferred).
• Prior experience of 2-4 years and familiarity with US culture preferred; or experience in multicultural communication will be a plus.

Responsibilities

• Performs simple annotation-related tasks in a narrow ML data process area (e.g. audio, image, and/or video-file). Uses internal tools and software provided by team.
• May participate in data collection activities when scripts and instructions are provided. Adheres to compliance and confidentiality requirements.
• Apply strong language skills, grammar knowledge, and linguistic rules to ensure the generated text adheres to proper grammar, syntax, and appropriate language usage.
• Maintaining high internal quality of the processes by performing quality audits/verification.
• Meets daily productivity and quality targets. Tracks queries related to annotation/data collection and share them with the relevant stakeholders to help solve them.
• Track daily task completion status using recommended tools and provide individual status reports.
• Adhere to confidentiality & compliance requirements to ensure zero risk to customer data and Amazon. Helps test new SOPs and ML data tools.
• Providing specific & timely feedback to streamline existing processes and help the team achieve more consistent results with high quality.
• Offering remedial instruction in tool usage and other topics as required.

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