Maitre

At Hyatt, we seek caring and attentive associates who deliver efficient service and meaningful experiences.

The Maître is crucial for providing exceptional service and ensuring a high level of guest satisfaction in our luxury dining environment. This role involves leadership in service execution, wine knowledge dissemination, and compliance standards.

Key Responsibilities

• Offer exceptional service, ensuring a high level of guest satisfaction.
• Utilize strong sales skills with the ability to upsell and enhance guest experiences.

Team Training & Compliance

• Train front-of-house staff on wine knowledge, proper service techniques, and pairing recommendations.
• Ensure compliance with all local and national alcohol laws and regulations.

Qualifications

• Previous experience as a Maître in a luxury hotel or fine dining environment.
• Excellent communication and interpersonal skills.
• Advanced English level (B2+).

Our Values in Action

• Empathy: Listen, respond with compassion.
• Integrity: Speak and accept the truth, honour commitments, take ownership with pride.
• Respect: Be open and honest, value others, collaborate as a team.
• Inclusion: Seek understanding, encourage diverse perspectives, support each other to thrive.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management

Industries

• Hospitality