Professional Services Consultant

As one of the most established cybersecurity companies in the world, we at NetWitness are dedicated to helping our customers and partners protect their organizations from cyberattacks. Our products and incident response services are used by large enterprises, governments, and militaries for incident response and threat hunting.

We are seeking a candidate with in-depth industry knowledge and technical expertise to assist customers in gaining market share and increasing operational efficiencies. The successful candidate will provide technical and consultative leadership on complex engagements, focusing on industry or service offerings.

Responsibilities

• Provide technical and consultative services on NetWitness solutions across various complex projects, including workshops, requirements analysis, solution design, documentation, and training.
• Collaborate closely with project managers, personnel, and customers to ensure smooth project implementation and transition.
• Deliver services independently and in team settings, working with sales, personnel, and clients.
• Manage multiple work streams, define deliverables, and ensure project quality and adherence to methodologies, margins, and scope.
• Lead quality assurance activities and understand escalation and change procedures.
• Validate requirements, develop prototypes, and create proposals addressing client needs.
• Possibly manage or serve as technical lead on projects of varying sizes.
• Understand customer challenges and develop strategies aligned with long-term goals.
• Analyze data, produce documentation, and ensure customer satisfaction.
• Maintain activity reports, progress updates, and end-of-project documentation.
• Provide knowledge transfer and training during and after projects.
• Create detailed project plans, review statements of work, and categorize requirements.

Technical Responsibilities

• Assist customers in threat hunting and detection, tracking threat actors and their TTPs.
• Provide input on cybersecurity best practices, especially regarding threat intelligence, hunting, and analysis using Network (NDR), Endpoint (EDR), and Log (SIEM) tools.
• Develop detection content, use cases, queries, alerts, dashboards, and reports to identify threats and anomalies.
• Assess gaps in visibility and recommend improvements.
• Support incident response teams with expert advice on investigations.
• Assist in sales scoping and guide technical aspects of NetWitness courses and content development.
• Participate in lab and content quality assurance, maintain instructor documentation, and assist with lab deployments and upgrades.
• Contribute to webinars and public training events as needed.

Required Experience / Qualifications

• Understanding of logging mechanisms for network, security solutions, servers, and databases.
• Knowledge of networking and security infrastructure, data flow in topologies.
• Strong communication skills—verbal, written, listening, and presentation.
• Analytical and problem-solving skills.
• Proficiency in logs, events, packets, and incidents analysis.
• Experience with data collection methods such as Syslog, SNMP, ODBC, LEA, FTP, SFTP.
• Knowledge of security threats, trends, and policies.
• Excellent presentation and interpersonal skills.
• Professional English language skills, both spoken and written.
• Federal security clearance is a plus.