Account Manager - Life Sciences

Overview

Account Manager - Life Sciences at Jobbit. Be among the first applicants; confidential posting indicates responsibilities across client management, sales, and relationship growth in the life sciences sector.

Responsibilities

• Day-to-day client management (all channels)
• Upselling and cross-selling opportunities
• Long-term client satisfaction and retention
• Resolving issues in collaboration with other departments
• Relationship management and growth within assigned accounts; identifying and penetrating new customers
• Manage existing relationships with important customers in high-density territories, including new target customers
• On-site at point of sale with direct client contact; manage a portfolio of medium to important-sized businesses
• Develop and maintain strong, long-term relationships with clients and opinion leaders; serve as the main point of contact
• Understand clients\' needs (using PSS & Complex sales approach) and ensure products/services meet these needs
• Support Partner dealers by helping them qualify customer needs
• Execute the sales strategy in the assigned territory; meet or exceed annual sales targets; identify growth opportunities
• Identify opportunities to upsell or cross-sell to existing clients
• Deliver product demonstrations and organize product shows, exhibitions, and seminars
• Identify tender opportunities and collaborate with CustomerCare; negotiate contract terms and pricing
• Manage contract renewal processes and ensure contractual obligations are met
• Follow up and manage sales leads through the sales funnel; maintain an accurate forecast
• Prepare regular reports on account status, sales activities, and forecasts
• Provide exceptional client support and promptly resolve issues

Qualifications

• Bachelor\'s Degree in Sciences, Engineering, or related subject, preferably with Life Sciences focus
• Demonstrated sales success and strong customer relationships
• Proven experience in selling laboratory products (biotechnology) or laboratory operations preferred (ideally >3 years)
• Excellent verbal and written communication; strong persuasion and negotiation skills
• Ability to use CRM systems and virtual communication tools
• Good organizational skills to manage multiple leads and sales activities

Professional Competence

• Strong product knowledge and ability to communicate benefits and features effectively
• Ability to engage with customers and stakeholders at all levels

Benefits / About the Client

• Leading life science company specializing in laboratory instruments, consumables, and services
• Strategic territory with key clients and growth opportunities
• Direct relationships with opinion leaders and strategic partners
• Role combines consultative sales, project management, and new business development
• Access to advanced technologies, continuous training, and strong corporate support
• Autonomy and responsibility in managing a client portfolio
• Competitive salary and benefits package