IT Technician

2 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Hemmersbach

Role:

Hemmersbach is seeking a proactive and customer-focused Onsite Technician to provide hands‑on technical support for end users. This role involves resolving issues across hardware, software, and networking, with a strong emphasis on user satisfaction and professionalism.

Key Responsibilities:

• Provide in‑person technical support for end users, addressing issues related to system performance, connectivity, hardware malfunctions, and software errors.
• Install, configure, image, and reimage PCs, laptops, and mobile devices as needed.
• Participate in project rollouts and deployments.
• Offer first‑level and advanced support for standard enterprise applications, including Microsoft 365 (Office, Teams, Outlook, etc.).
• Troubleshoot and support peripherals such as printers, scanners, and external drives.
• Maintain a professional, approachable demeanor while working directly with users/customers onsite.
• Follow established processes for hardware disposal and secure data destruction.

Location: Scoppito (L'Aquila - fully onsite)

Employment contract: 1-year fixed‑term (with the possibility of transformation into permanent)

Requirements:

• 2+ years of experience as a Deskside Support Technician
• Good knowledge of Windows 10, MS Office suite & 0365
• Familiar with ticketing system
• Experience with imaging tools like SCCM, MDT, or other deployment solutions
• Good English and Italian language
• Customer‑oriented approach
• Buddy program
• Internal career development program
• Onboarding program
• Ticket Restaurant (Edenred, Sodexo, UP)/ Meal Voucher

Be part of Us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

Referrals increase your chances of interviewing at Hemmersbach by 2x

Get notified about new Information Technology Technician jobs in Scoppito, Abruzzi, Italy.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.