Sales Support Specialist - Asia

Overview

Based at Offanengo HQ, the ideal candidate will be responsible for assisting the Sales Managers, Sales Director(s) and VP in all administrative aspects of business developments, from prospecting to brief awards. This role also provides executive administrative assistance to the Sales Team.

Responsibilities

• Projects follow ups (link with all departments) until project award.
• Enter project in Filtration and enter project in the Pipeline.
• Contribute to construction RFQ and open briefs (clients, prospection, screening).
• Provide support to define the best offer to customer and draft preliminary offers.
• Manage preparation and shipping of samples to support and arrange client visits.
• New client insertion in ERP, registration and travel / accommodation arrangements.
• Reception & care of client during in-office meetings; meeting report redaction.
• Interface with internal stakeholders (e.g., Industrialization, Business Development, R&D) to achieve complete offer and product solutions.
• Update pricing lists and create/optimize presentations.

Qualifications

• High School Diploma as a minimum; preferred education is a bachelor degree in Administration.
• 2 / 3 years of experience in a similar role in the make-up / cosmetic field or in project management or customer service.
• Fluent in English and Italian; good knowledge of Mandarin is a plus.
• Strong knowledge of main IT systems (ERP, Office).
• Effective workload planning, organization skills, ability to prioritize and multi-task in a fast-paced environment.
• Excellent and effective interpersonal skills; customer-oriented mindset.
• Good communication and ability to synthesize; good problem solving and ability to find solutions.
• Negotiation / Influencing skills: ability to achieve a satisfactory compromise and agreement to meet goals.
• Very good analytical skills and ability to gather information when this is poor or lacking.
• Teamworking and teambuilding; proactivity, precision and attention to details/numbers.
• Commitment, flexibility & adaptability; ability to work under pressure.
• Self-motivation and great sense of responsibility and confidentiality, personal ethics, tact and diplomacy.