Tapestry Brand Ambassador - Rinascente Rome

Overview

We believe that difference sparks brilliance, so we welcome people and ideas from everywhere to join us in stretching what’s possible. At Tapestry, being true to yourself is core to who we are. When each of us brings our individuality to our collective ambition, our creativity is unleashed. This global house of brands – Coach & Kate Spade New York – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. We’re always on a journey to becoming our best, but you can count on this: Here, your voice is valued, your ambitions are supported, and your work is recognized.

Primary Purpose
Brand Ambassadors (BA) represent Tapestry’s iconic brands—Coach & Kate Spade New York—driving sales and delivering exceptional service within a department store environment. Reporting to the Senior Regional Brand Ambassador (SRBA), BAs embody Tapestry’s values and business priorities on the shopfloor, provide insightful feedback, foster meaningful customer interactions, and ensure our customers have a seamless, elevated shopping experience.

We are hiring a Brand Ambassador for our new location in Rinascente Rome. This position will play a key role in enhancing the customer experience, driving omnichannel strategies, and identifying new initiatives to support ongoing brand growth and development. The BA will collaborate closely with Tapestry teams, host store management, personal shopping, in-store marketing, and wider shopfloor teams.

Please note, this is a full-time (40 hours per week) 12-month contract.

The successful individual will leverage their proficiency in Retail Customer Service to: