Customer Service Engineer

Milan, Lombardy, Italy — thyssenkrupp nucera Italy Srl

Type of contract:

Type of contract: Full-time, Permanent

Experience level: Professionals

Remote work: Hybrid

Job field:

Status:

Status: Ongoing recruitment, entry date flexible

Posting date: 2025/10/20

Job number:

Job number: WW_DT_nucera00521

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Your responsibilities

Your main responsibilities will include:

• Analysis of customer requests and feedback;
• Analysis of project and plant documentation;
• Collection and processing of operational data relating to the units/plants in operation;
• Preparation of reports/presentations and technical/operational notes for the Client and for internal use, including follow-up.

Your profile

About you:

• The role requires in-depth knowledge of technology and plant engineering;
• Good communication and interpersonal skills;
• Engineering University Degree (Chemical or Mechanical);
• 3+ years of proven work experience, in the Customer Service Office of similar companies;
• Availability to travel abroad (generally outside the EU) for approximately 6-8 weeks/year, non continuously;
• Proficiency in computer systems: MS Office package.

At thyssenkrupp nucera Italy we offer:

• Participation in the growing market of sustainable green hydrogen, using renewable energy for electrochemical processes
• Flat hierarchies and short decision-making routes
• International work environment in interdisciplinary and multinational teams
• Good development opportunities either in a specialist or in a management function
• Flexible working time (flexible working hours at office and smartworking) and welfare plan
• Agreements with special rates for local transportation means and fitness studio membership
• Availability of canteen inside the company and free parking spaces for employees
• Availability of public transportation infrastructure: Metrò green line M2, stop Crescenzago as well as speedway tangenziale est, exit Cascina Gobba.

Contact

thyssenkrupp nucera Italy, located in Milan