Client Solutions Architect - Ebury Connect (Travel focus)

Overview

Client Solutions Architect - Ebury Connect (Travel focus). Ebury Connect is dedicated to helping clients with complex cross-border money flows by providing technology-driven payment automation through our public API stack. We are looking for an experienced Client Solutions Architect to join our team and lead our strategy within the travel sector. This is a critical role that requires a deep understanding of the travel industry, cross-border payments, and API-first product development. You will be responsible for defining and executing our travel offer, identifying key client segments, and ensuring our product stack is competitive and meets the unique needs of travel companies like OTAs. This role is based in the Milan office and is onsite.

What You’ll Do

• Product Strategy & Vision: Define the product vision and roadmap for the travel vertical, focusing on integrated solutions delivered via our API stack. Identify client segments to target and develop client personas to guide our product development.
• Market & Product Expertise: Deeply understand the payment needs of the travel sector and identify gaps in our current product offerings to create a competitive advantage.
• API-First Development: Work with engineering teams to define and prioritize features for our public API stack, ensuring it supports the specific requirements of travel companies.
• Cross-Functional Collaboration: Partner with sales, marketing, and operations to gather requirements, prioritize features, and develop go-to-market plans for new solutions.
• Execution & Delivery: Own the product delivery lifecycle from ideation to launch, ensuring high-impact outcomes and a seamless user experience.

What You’ll Need

• Experience in Payments & FinTech: Significant experience (10+ years ideal) in payments, fintech, or FX space, particularly in B2B environments.
• API & Integrated Solutions: Proven experience defining and executing product strategies for integrated solutions via APIs. Experience with payment infrastructure like SEPA, SWIFT, and open banking is a strong plus.
• Travel Sector Knowledge: Direct experience in the travel sector, understanding cross-border payment needs of OTAs and other travel companies.
• Product Leadership: Track record of leading cross-functional teams and delivering high-impact outcomes.
• Strategic & Analytical Skills: Ability to define growth strategies, analyze data, and use it to make informed decisions about product development and feature prioritization.

Why Join Ebury Connect?

You will have the opportunity to build a new, high-impact vertical from the ground up, leveraging your expertise to help a wide range of travel businesses streamline their complex payment processes. If you are passionate about technology, enjoy solving complex problems, and thrive in a fast-paced environment, we encourage you to apply.

You can also connect with me on LinkedIn - Gabriella Cheston

About Us

Ebury is a FinTech success story, positioned among the fastest-growing international companies in its sector. Founded in 2009, we are headquartered in London and have more than 1700 staff with a presence in more than 29 markets worldwide. Cultural diversity is part of what makes Ebury a special place to be. From Sao Paulo to Dubai, Vancouver to Auckland, we enjoy sharing team experiences and celebrating success across the Ebury family. We’ve received notable investments and awards, and we are committed to building an inclusive workplace with active employee networks and ESG initiatives, including Women’s Network, LGBTQIA+ Network, and Veterans Network. We believe in inclusion and value every individual’s contribution.

Please submit your application on the careers website directly, uploading your CV / resume in English.