Product Specialist

Job Opportunity Overview

We are seeking an experienced technical expert to join our team as a Product Specialist. In this role, you will be responsible for providing in-depth product knowledge and expertise to resolve customer issues related to reagent usage.

Key Responsibilities

• Utilize your extensive knowledge of biological and medical principles to provide expert-level technical support and resolve complex issues related to reagent usage.
• Collaborate with customers to optimize their reagent performance and ensure efficient laboratory workflows.
• Develop strong relationships with customers by promoting products and engaging in effective communication.

Required Skills & Qualifications

• Advanced degree in a relevant field (e.g., biology, chemistry, biochemistry)
• Minimum 3 years of experience in a similar role
• Proven track record of delivering excellent customer service
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team

What We Offer

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• Competitive salary and benefits package