Key Account Manager

Overview

Join Alibaba Group and Make an Impact on Italy’s E-commerce Landscape!

As part of Alibaba Group, one of the world’s most influential e-commerce and technology companies, we are shaping the future of online shopping. With Alibaba’s global reach and innovation at our core, you will be joining an ecosystem that connects millions of buyers and sellers worldwide.

Are you ready to drive growth and success for our customers on one of the world’s most dynamic e-commerce platforms?

At Alibaba Group, we're looking for a passionate, self-motivated, and detail-oriented and a team player Key Account Manager to help shape the future of our platform and empower brands and sellers to thrive.

Why This Role is Exciting

As a Key Account Manager, you will play an important role in Alibaba’s mission to improve the e-commerce experience. You will focus on expanding and developing relationships with current clients, while also finding new business opportunities by creating and putting strategies into action. Your role will be key in building strong relationships with brands and sellers, ensuring everything runs smoothly, and helping the business grow on our platform.

Responsibilities

• Define and Identify the suitable brands and sellers according to category strategy
• Negotiate with brands and sellers and invite them to start their business with us
• Operate as the primary point of contact for key account stakeholders and help account to have a smooth daily operation on platform and grow their business
• Develop a trusted advisory relationship with accounts, and internal partners
• Prepare and guarantee monthly, quarterly and annual sales forecasts
• Preferred category: / Fashion / Electronics / Home&Garden / FMCG

Requirements

• Bachelor's degree or equivalent experience in Business
• Fluent in Italian and English
• 3+ years' of relevant work experience
• Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.) and data oriented
• Excellent written and verbal communication skills

Let's shape the e-commerce landscape together!