IT Desktop Support Engineer – Windows/Mac Troubleshooter

A technology solutions provider is seeking a Desktop Technician to provide local and remote desktop support. Responsibilities include troubleshooting hardware and software issues, maintaining ticket updates, and working with vendors for complex AV issues. The ideal candidate should possess a Bachelor's degree in Computer Science or a related field and has 2-3 years of IT experience, particularly in Windows desktop support. Excellent communication and troubleshooting skills are essential for this full-time position based in Milan, Lombardy, Italy.