Reactive Sales Coordinator - Rome Marriott Park Hotel

Overview

Reactive Sales Coordinator - Rome Marriott Park Hotel at RUSSOTTI GESTIONI HOTELS S.p.A. is seeking a dynamic and customer-focused Reactive Sales Coordinator to join our team. The ideal candidate has strong commercial and organizational abilities to maximize revenue through bookings and to efficiently handle inquiries for group rooms and conferences.

Responsibilities

• Respond to telephone inquiries/requests for group business and corporate meetings in a timely manner and define meeting specifics.
• With the Team, convert Options and Tentatives to Definites by anticipating customer needs and ensuring all measures are exhausted to secure the booking.
• Complete handover of group files to Event and ensure Event follows up with the client within 24 hours of turnover.
• Suggest positive alternatives and ensure that business booked remains within hotel parameters.
• Timely customer follow-up on all pending options and tentative business to convert to definite.
• Provide contracts, BEOs and other related booking tools. Prepare all sales documentation accurately.
• Be involved with customer site inspections for group business in OPT or TEN mode.
• Assist in other areas as directed by the Director of Sales & Marketing.

Qualifications

• Bachelor’s degree in Sales & Marketing, Tourism or similar.
• At least 2 years’ experience in a similar role, preferably in international touristic companies.
• Excellent English (B2) both verbal and written.
• Good software knowledge (Microsoft Office).
• Good systems knowledge (Fidelio OPERA).

Our offer

• Competitive salary in a collaborative and inclusive environment.
• Professional growth and development opportunities within the Marriott network.
• Direct employment with the company under a fixed-term contract in accordance with the FederTURISMO AICA National Collective Labor Agreement (CCNL).

Please send your resume, accompanied by photos and authorization to process personal data in accordance with EU GDPR.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Hospitality