Work & Travel- Italian Speaker (Relocation Support Available)

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Overview

Join our multicultural Customer Service team in Europe! We’re looking for Italian-speaking professionals passionate about helping sellers and improving their online business performance in Lisbon, Portugal. You'll be part of a global e-commerce project supporting one of the world’s leading social media platforms.

Responsibilities

• Support sellers via phone, email, or chat.
• Provide accurate information and sales guidance.
• Manage and resolve customer queries efficiently.
• Identify opportunities to improve seller performance.
• Collaborate with internal teams for continuous improvement.

Requirements

• EU ID, Residence Card, or Manifestação de Interesse.
• Fluency in Italian (C1) and English (B2+).
• 1+ year experience in Customer Service, Account Management, or Customer Success.
• Excellent communication and problem‑solving skills.
• Flexibility to work in rotating shifts.

What We Offer

• Competitive salary with performance‑based bonuses.
• Meal allowance: 7.23/day.
• Relocation support (accommodation & flight reimbursement).
• Paid training and career growth opportunities.
• Multicultural work environment in Lisbon.

Schedule

• Monday to Sunday – rotational shifts.
• 2 days off per week.
• Occasional night shifts may be required.

Start date: 20 November 2025.

Location: Lisbon, Portugal.

Seniority level

Not Applicable.

Employment type

Full-time.

Job function

Marketing, Public Relations, and Writing/Editing.

Industries

Language Schools.

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