Hotel Operation Manager

General Manager Four Points by Sheraton Bozen | Bolzano

Hotel Operation Manager (f/m/d)

Four Points by Sheraton Bolzano & MEC South Tyrol Conference Center
A unique leadership opportunity in an international hotel brand with strong local roots

Your new challenge:
For our established property – the Four Points by Sheraton Bolzano, including the adjoining MEC South Tyrol Conference Center, the largest in the region – we are looking for an experienced and ambitious Hotel Operation Manager with a strong focus on Rooms Division and extensive expertise in conference and marketing operations.
This position is aimed at visionary leaders ready to take responsibility in a dynamic international environment while staying closely connected to South Tyrolean culture and community.

Your responsibilities:
Strategic and operational responsibility for the Rooms Division (Reservations, Revenue, Reception, Housekeeping, SPA/Beauty)
Optimization and quality assurance across Front Office, Housekeeping, Guest Services, and Guest Relations
Close cooperation with the other departments Administration, Group & Conference, F&B, Maintenance, Sales & Marketing, Banqueting/Catering
Active involvement in positioning the hotel and conference center in both national and international markets
Leading, motivating, and developing a dedicated and professional team
Cost control, budget responsibility, and performance reporting
Ensuring compliance with the Marriott International quality standards

Your profile:
Several years of experience in upscale hotel management, ideally within the Marriott Group
In-depth knowledge and leadership experience in Rooms Division
Solid background in conference and event management
Excellent command of Opera PMS
Languages: German and/or Italian, plus English – all at an excellent professional level
Proven leadership and negotiation skills, team orientation, and flexibility
Strong organizational talent, structured work ethic, strategic thinking, and solution-oriented mindset

What we offer:
A year-round, permanent leadership position in an internationally managed hotel
5-day work week with attractive working conditions
Performance-based bonuses and exciting opportunities for career development
MySanitour health insurance as an additional employee benefit
Access to exclusive Marriott benefits in over 9,000 hotels worldwide
A motivated team, a professional work environment, and a company culture with clear values

Apply now:
Seize this unique career opportunity in a key leadership role with international impact and strong regional ties.
We look forward to receiving your detailed application, including your CV and possible starting date.

jobs@fourpointsbolzano.it