ESS Service Products Sales Engineer

About CATL

CATL invites you to continue our legend of green energy!

CATL is a Fortune 300 company and a global leader providing premier EV batteries and energy storage solutions. Our EV battery consumption has ranked No.1 worldwide for eight consecutive years, and our energy storage battery shipments have ranked No.1 for four years in a row.

Responsibilities

1. Sales Strategy & Execution:
   • Develop and implement regional sales strategies to meet or exceed revenue targets for service products.
   • Identify and pursue new business opportunities while expanding existing customer relationships.
   • Analyze market trends, competitor activity, and customer needs to refine sales approaches.
   • Collaborate with supporting functions to drive demand generation and lead conversion.
2. Customer & Partner Management:
   • Build and maintain strong relationships with key clients, distributors, and channel partners.
   • Conduct business reviews to ensure customer satisfaction and identify upsell/cross-sell opportunities.
   • Resolve customer concerns collaboratively with support and operations teams.
3. Reporting & Forecasting:
   • Provide accurate sales forecasts and pipeline reports to senior leadership.
   • Track and report regional performance metrics such as revenue, margins, and conversion rates.
   • Utilize CRM systems to manage sales activities and ensure data accuracy.
4. Collaboration & Cross-Functional Alignment:
   • Work closely with Solutions, Marketing, and Hardware teams to align sales efforts with company goals.
   • Provide field feedback to influence product development and service improvements.
   • Lead, mentor, and motivate sales team members, setting clear KPIs and coaching for improvement.
   • Foster a high-performance, customer-focused culture.

Minimum Qualifications

1. Bachelor's or master's degree in science and technology, preferably in power electronics, communication, electrical, mechanical, or automation.
2. Strong decision-making skills to handle complex and urgent situations effectively.
3. Some work experience with a basic understanding of the new energy market.
4. Proficiency in English (listening, speaking, reading, writing); additional languages are a plus.
5. Ability to work with clear team objectives, promote collaboration, and accept overseas travel; overseas work experience is preferred.