Marketing Specialist

Operational & Digital Marketing Specialist

About Lord&Berry

Lord&Berry is an independent, Made-in-Italy beauty brand founded in 1992 and based in Milan, distributed in 30+ countries. We blend timeless elegance, professional performance, and a contemporary vision of beauty.

The Role

We are looking for an Operational & Digital Marketing Specialist to join our Milan office and support our international business.

You’ll work across marketing, digital, and operational activities, helping drive our growth and day-to-day execution.

We’re looking for someone with a positive, hands-on attitude, strong attention to detail, and a willingness to take ownership of projects.

Responsibilities

Marketing & Sales Support (B2C)

• Support day-to-day marketing and sales activities
• Review inbound leads and assist in client qualification
• Help implement marketing programs and initiatives
• Maintain and update marketing materials (presentations, sales sheets, price lists, product manuals, brand books, style guides)
• Maintain databases and assist with presentations (Excel, Word, Canva)

Operational & Showroom Coordination

• Coordinate logistics for customer visits and makeup artist activities (demos, materials, catering)
• Manage showroom inventory and support visiting clients
• Liaise with external partners (PR agencies, makeup artists, models)
• Support marketing and fashion events
• Prepare inbound / outbound orders for lordandberry.com using showroom stock
• Manage sampling requests (bloggers, MUAs, PR, influencers, etc.)

Digital & Social Media Support

• Support management of the lordandberry.com storefront and future online stores
• Coordinate digital and social marketing activities
• Assist with website updates (content, imagery, promotions)
• Support webstore / email marketing (promotions, newsletters) in coordination with Social Media & Community specialists

Content, Email & Web Marketing

• Create and upload copy and images for the brand website
• Draft and send email marketing campaigns
• Communicate with clients, affiliate partners, and digital networks
• Conduct basic keyword research and web statistics reporting
• Contribute to social media engagement and brand awareness
• Use web analytics tools to monitor performance and suggest improvements
• Support paid media activities with digital agencies
• Help manage contact databases and lead generation
• Support PPC and affiliate marketing activities

Website & E-commerce (Magento)

• Help maintain and operate lordandberry.com (front-end / back-end)
• Coordinate with software agencies on website performance and updates
• Support product updates, maintenance, and development projects

Requirements

• Strong commercial acumen and analytical mindset
• Ability to work in a fast-paced, in-house environment
• Passion for beauty, luxury and fashion
• Excellent organisational and multitasking skills
• High proficiency in Microsoft Office (Excel, Word), Canva, and confident use of AI tools (e.g. ChatGPT prompting)
• Familiarity with digital marketing platforms, analytics tools, and e-commerce (Magento is a plus)
• Proactive, problem-solving attitude and strong ownership
• Excellent Italian and English (written and spoken)

What we offer

• A creative, dynamic, international workplace
• Hands-on experience across marketing, digital, and operational areas
• Collaboration with Product, Marketing, and Commercial teams
• A 9–12 month training period with the possibility of full-time employment
• Competitive salary and growth opportunities

How to apply

If you are passionate about beauty and eager to contribute to a fast-moving, Made-in-Italy brand, please send your CV to personale@lordandberry.com