Facility Manager Italy

ABOUT THE ROLE

The Facility Manager's main mission will be to manage and optimize our relationships with suppliers, primarily with the FM supplier. Based on broad technical knowledge, they will lead daily interactions related to planning, preparation, and field execution in accordance with internal procedures.

The FM is responsible for overseeing infrastructure management activities of data centers, leading technical coordination with all suppliers and collaborating with other FMs and teams.

The scope includes all technical areas within the data center, with critical needs in electricity, low current systems (access control, CCTV), and H&S management, among others.

The FM plays a key role in ensuring the quality of service provided by suppliers, especially regarding continuity.

They will work closely with various suppliers and mainly with the FM company, focusing on: planning maintenance, preparing corrective works (reviewing and validating changes and MOPs when needed, attending dry runs, monitoring BMS installation for performance, supporting other teams on field projects such as construction, service delivery, energy management, and quality and compliance).

The FM will collaborate with the Critical Environment Manager to support incident management from a technical perspective.

FM will be part of the on-call team for Data4.

They will support the CEM and CSM teams by providing information related to maintenance operations, preventive planning, incident management, root cause analysis, action plan tracking, corrective actions, small project follow-up, BMS monitoring, and reporting.

RESPONSIBILITIES

FM Supplier Relationship

• Gather necessary data to develop monthly infrastructure management reports.
• Assist customers with certification processes, audits, etc., by providing relevant information to CEM and CSM.
• Ensure proper execution of infrastructure improvements within the client contract framework.

TECHNICAL MISSION

• Monitor and manage maintenance, corrective, and improvement works.
• Review and produce incident management reports, including RCAs and action plans, with technical expert support if needed.
• Monitor infrastructure to ensure smooth and efficient operation.
• Participate in incident scenario drills to verify procedural adequacy and control levels.
• Support customer contract management meetings with technical input.
• Participate in internal multi-technical provider meetings.
• Implement and enforce procedures defined at the group level among providers.
• Track improvements, non-conformities, and risks related to incidents.
• Prepare quotes aligned with customer demands and company policies, ensuring timely completion following proper procedures.
• Manage supplier contracts through follow-up and review.
• Provide duty coverage for the Cornaredo site, maintaining control over all facilities to:
• Manage corrective actions effectively.
• Communicate with impacted customers via CSM.
• Ensure internal reporting.
• Maintain asset information accuracy.
• Support Global Process Owners (GPO) in implementing their processes within the facilities under FM responsibility.

REQUIREMENTS

Education and experience

• Preferred electrical engineering degree or proven experience in electrotechnical issues related to data center components such as transformers, UPSs, generators, resistors, capacitors, switches, and circuit breakers.
• Technical knowledge to oversee various trades involved.
• Proficiency in written and spoken English.

Technical skills

• Deep understanding of electrical schematics, including power distribution, UPS, and cooling systems.
• Ability to read, interpret, and follow schematic diagrams and flow.
• Knowledge of component functions within electrical schematics.
• Advanced circuit analysis skills for complex electrical systems.
• Practical troubleshooting skills using schematics.
• Design and maintenance knowledge of electrical systems, including redundancy and energy efficiency.
• Experience in preventive and predictive maintenance practices.
• Incident management skills, including root cause analysis and corrective actions.
• Continuous learning to stay updated on latest electrical engineering trends and technologies.

Soft skills

• Flexibility and open-mindedness.
• Ability to report promptly and clearly.
• Effective communication with customers.
• Accuracy and methodical approach.
• Team spirit.