Software Engineering Manager (100% Remote)

Software Engineering Manager (100% Remote)

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About The Role

We're looking for an Engineering Manager who thrives on leading high-performing teams while staying close to the technical action. The successful candidate will have been a software engineer and has grown into a technical leader, will have product sensibility and likes to organize teams to get the job done. This role combines deep technical expertise with strategic thinking, where you'll guide your team's technology decisions while representing their needs across the organization.

The Data Platform tribe includes three teams, 4-5 people each. This tribe ensures Crunch reliably imports customer survey data via file uploads, streaming, and third-party API providers. They also build tools for data processing teams to clean and transform data in Crunch, and last but not least, they also develop our internal analytics engine to deliver interactive-speed analysis for customers.

Essentials you’ll need to get an interview

• Previous experience is key: At least 5 years of experience as an individual contributor where you were known for shipping good quality software, and also at least 4 years of project/team management in a software organization.
• A good track record: You’ve done this before, and you can talk to 2 or 3 projects key projects you led up to the finish line. You can talk about how your technical experience was crucial to align with product, put a solid delivery plan. You talk to some high-level models and techniques to get the team on track.
• Engineer/builder mentality: We understand that coding becomes less frequent in this role, but you can still contribute. You can run experiments and share the learnings with the team, and you create proofs of concept to demonstrate an end-to-end flow.
• You’ve learned to become a generalist: You can join discussions in a variety of topics. CI/CD? Check. Container orchestration? Check. Product management? Check. The best database to use? Check. Why is our API slow? Check. The best hiring process? Check. How to organize a 6 weeks sprint? Check. How to poach an egg perfectly? Check.
• Ownership of your teams and subsystems: The best teams are empowered to own their subsystems and show great levels of accountability. You know that, that’s what you strive for.
• Good communication at different levels: The last but the most important. You’ll speak with different people on a day-to-day basis, and not everyone is technical. Being able to speak at different “levels of abstraction” is key. The commercial team will come to you for an estimate, the support team will need help to craft a message to a customer and a senior lead will want to understand the technical approach for a specific problem.
• A person you’ve mentored and impacted: There needs to be at least one person that can talk about how you’ve impacted their career (for good!). Leading teams is more than just the technical and delivery aspect. You know that, and you’ve learned how to take the best out of people.
• Technical Proficiency: Prior experience with our core technologies and tools: Python, Flask/FastAPI, MongoDB, Apache Iceberg/Parquet, k8s, AWS Glue/Athena and CircleCI.

It would be great if you had these too

• Good knowledge of data models and databases: Have you read '7 databases in 7 weeks'? Or 'Designing Data-Intensive Applications'. That’s going to be handy! If you haven’t read, hopefully they are on your reading list. We can order them for you.

What You Will Do

• Manage and lead distributed teams across North America and Europe. Work with the technical leads to assign work, track completion, and equip the team with clear specs, direction, and resources.
• Provide technical expertise, lead technical discovery and trade-off analysis, and set engineering standards and best practices.
• Partner with product, sales, and customer success to define vision and write requirements. Work with the technical leads to turn requirements into a concrete technical design.
• Prioritize projects and developer capacity to meet company goals. Break work into epics and tickets, manage dependencies and critical paths, and set realistic timelines.
• Report status and development KPIs to leaders and stakeholders. Drive performance reviews, hiring, onboarding, training, mentoring, and career development.

About The Crunch Team

The Engineering Manager (Data Platform) role will work within the Crunch team. Crunch is the core web application for our syndicated data products, custom research, and first-party research hub. The Crunch team is responsible for creating innovative, intuitive, accessible, and engaging experiences for the world’s leading brands. This role will be a vital part of the evolution of one of our premier data products, such as YouGov Brand Index and Profiles.

We are inviting you to join our fully remote team of developers and operators helping make our platform faster, more secure, and more reliable. You would help us deliver new features and build the future for how we deploy our products faster and safer, while increasing the availability and reliability of our systems. You will explore different ways of problem-solving and discover, explain, and defend your choices in implementation. You will be self-motivated and disciplined in order to work with our fully distributed team. As Crunch’s employees are completely distributed, it’s crucial that you can work well independently, and keep yourself motivated and focused. We move fast but carefully, with an earnest commitment to not breaking things… well, not too much.

Why join YouGov?

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.

Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.

Life at YouGov

We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.

We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.

Equal Opportunity Employer

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.

Data Privacy

To find out how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy