Territory Manager, Instruments - Lombardia e Liguria

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The Territory Manager is responsible for the supervision of his/her sales district and respective sales/turnover. He/She optimizes customer service and increases the acquisition of new customers. In addition, he/she is an operational manager responsible for the quality of service provided to main customers after product implementation. Works closely with other departments to ensure customer satisfaction through the awareness and ongoing development of work processes.

Key Activities & Accountabilities

• The supervision, development and engagement of the assigned sales team
• Control all resources and materials in his/her related sales area
• Optimize his/her resources and responsibility for the running of a profitable business in the assigned area
• Coordination of the distribution and logistics of the product (LTC, STC, Demo)
• Customer care for physicians, surgical/theatre staff and hospital administration with the goal of achieving qualitative and sales-oriented consultation
• Promotions, presentations, launching of product
• Implement national strategy in terms of referrals program, education, marketing in collaboration with BUD, BDM and PM
• Be responsible of the accuracy of the forecast and prepare on a regular basis business review to be shared to his/her manager, supporting targeting allocation
• Supervise agents/dealer activity
• Conduct training with PM/BDM where necessary to internal and/or external stakeholders
• Takes the accountability of the KOLs
• Offers the customer unique perspectives
• Knows the individual customer’s value drivers
• Implement strategy and address different stakeholders
• Conducting price negotiations and contractual preparation within the limits of in-house guidelines, up to contract conclusion
• Promoting and disseminating the culture of compliance (compliance with regulations and ethical behaviors)
• Fulfill the quality policy and comply with company’s standard operative procedures with particular attention to the Vigilance ones

Minimum Qualifications

• From 6 years of experience in a Sales role in Medical Devices industry
• Experience with hospital stakeholders (Surgeons, Nurses, Technical Services, Procurement)
• Native or C2 level of Italian with intermediate level of English (B2)
• Degree in Engineering, Administration, Sales or Marketing or related experience/training in a medical, scientific, technical field

Preferred Qualifications

• Fluent English
• Experience in CMF & NS will be ideal
• Experience working in the operating room

Role Details

• Territory: Tuscany, Emilia, Triveneto and Lombardia, Liguria
• Base Location: Milano area, Bologna area, Verona
• Type: Field
• Travel percentage: 70% (20-30% overnight)
• Presence in OR: 10%

What We Offer

• Flat hierarchies and responsibility. Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks.
• We grow talent. At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement.
• Team spirit & engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions.
• Competitive salary. With us, you will receive a competitive salary package and benefits.
• Recognition of your performance. At our company, outstanding individual and cross‑functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level.
• Promoting work‑life balance through flexible working hours. We offer an appealing and flexible working hours model to accommodate individual life situations.

Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Industries

Appliances, Electrical, and Electronics Manufacturing, Industrial Machinery Manufacturing, and Medical Equipment Manufacturing