ProfessionalServices - Exception Template- (Procurement Contract Compliance Specialist I)

Procurement Contract Compliance Specialist I

Supports the management and overall oversight of compliance with organizational and Health Plan contract requirements. This position collaborates with various Centene Health Plans, corporate functions, and third-party vendors to facilitate contract compliance, oversight of the Procurement Contract Center of Excellence (CoE) team's contract templates, playbooks, clause library, policies, and procedures.

Role Responsibilities

• Product Attachments: Coordinate the execution of Product Attachments and related compliance requirements to ensure compliance with state, federal, and Centene requirements prior to Procurement awarding business to a vendor. Monitor the submission of contract requests to the Health Plans to ensure timely, accurate, and appropriate submission and turnaround time.
• ContractCoE Standards: Support the management of contracting standards used within the Procurement department and related procedures, including but not limited to contract templates, playbooks, clause library, checklists, policies, procedures, and projects related to adherence with such standards.
• Data Analysis and Reporting: Support with analysis and reporting of compliance projects, pilots, and standards for ContractCoE.
• Subject Matter Expert: Act as a junior subject matter expert for contracting standards and compliance requirements related to vendor contracts. Assist with identifying and resolving inefficiencies, train staff/peers on standards and requirements, and develop quarterly plans to improve processes and/or update standards.
• Recordkeeping: Maintain detailed and accurate records of all contract compliance documents, projects, and actions pursuant to company standards; promptly update contract management systems with current information; document approvals according to policies and procedures.
• Issue Resolution: Timely address and resolve questions or issues related to contract compliance requirements with vendors.
• Cross-Functional Collaboration: Work with Corporate Legal, Compliance (Corporate and Health Plans), Business SMEs, Category Management, and other departments to understand, document, interpret, and implement contract compliance standards and requirements.
• Customer Service Excellence: Deliver premium customer service to internal stakeholders throughout the contracting process; respond promptly to inbound requests in line with procurement SLAs; provide frequent updates on contract status; maintain polished and professional communication at all times.

Required Qualifications

• Bachelor’s degree in related field or equivalent experience.
• General knowledge of procurement concepts and processes.
• Strong customer service skills and mindset.
• 1-3 years of experience with reviewing complex legal and commercial terms and raising risk exposures under general supervision.
• 3+ years of experience with any, multiple, or all of the following:
  • Compliance or regulatory experience in a health care and/or managed care setting/organization.
  • Government procurement and flow down requirements for subcontractors or third-party vendors.
  • Drafting contract templates, terms and conditions, and improving contracting processes.

Preferred Qualifications

• Training/presentation skills.
• Experience with government procurement (FAR/DFAR) or CMS-related contracting.
• Experience with ServiceNow, Coupa and/or other ticket management and contract lifecycle management tools.

EEO: Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.