Key and Large Accounts Certification Key Account Manager

RINA is currently recruiting for a Key and Large Accounts Certification Key Account Manager to join its office in Roma or Milano, Italy within the Mediterranean & Africa Certification Division.

Mission

RINA is currently recruiting for a Key Account Manager to join its office in Milano, Italy within the Key & Large account Division.

Key Accountabilities

• Collaborate with Business Units to support the development of long-term strategies that foster growth and sustainability of assigned accounts
• Support the definition of the Key Account Plan, contributing to the development of action plans and targets for each Business Unit
• Serve as contact point for assigned Key Accounts, participating in client meetings and ensuring effective communication between client and RINA
• Coordinate the multi-Business Unit cross-functional team for effective 360-degree account management
• Identify and develop new business opportunities through regular customer meetings, implementing a proactive sales approach
• Monitor customer satisfaction through periodic meetings and contribute to implementing corrective actions to improve relationships
• Promote cross-selling opportunities by facilitating the sale of strategic services to assigned accounts
• Monitor sales performance (order intake, strategic agreements)
• Support the management of framework agreement and tender management processes

Qualifications

• Master's degree in Management Engineering, Economics, Philosophy, Political Science or related disciplines
• At least 2-3 years of experience in business development, sales, or account management
• Knowledge of the certification and inspection services sector will be considered a plus
• Ability to develop strategic relationships with key clients at various organizational levels
• Excellent communication skills in Italian and English, both oral and written
• Other languages will be considered as a plus
• Ability to work in cross-functional teams and coordinate activities across different Business Units
• Excellent analytical skills and data-driven orientation for monitoring account performance
• Ability to manage multiple priorities simultaneously
• Customer and result-oriented approach
• Availability for business trips within Italy and abroad
• Very good knowledge of the Office suite, particularly Excel, Word, and PowerPoint
• Proactivity and problem-solving skills
• Managerial aptitude and capacity to satisfy demanding clients

RINA is a multinational company providing a wide range of services in the energy, marine, certification, infrastructure & mobility, industry, research & development sectors. Our business model covers the full process of project development, from concept to completion.

At RINA, we endeavor to create a work environment where every single person is valued and encouraged to develop new ideas. We provide equal employment opportunities and are committed to creating a workplace where everyone feels respected and safe from discrimination or harassment of any kind. We are also compliant to the Italian Law n. 68 / 99.