Area Manager

Founded in 1917, John Crane is a global leader in the design, manufacturing, and engineering of mission critical flow control solutions for increased efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees worldwide. We partner with our customers and help them meet the latest environmental standards and keep their operations safe and controlled.

John Crane is part of Smiths Group, For over 170 years, Smiths has been improving our world through smarter engineering. Our technology benefits millions of people every day – making travel safer, supporting sustainable energy transition, efficiently heating, cooling our homes, and helping our world stay connected.

Job Description

Location: Muggiò (MB), Italy

We are looking for a motivated and skilled Area Manager to join our team in Muggiò (MB).

In this key role, the Area Manager will represent John Crane within the Pharma End User market in Lombardy, ensuring profitable and sustainable business growth with strategic customers.

The position requires close collaboration with the multi-firm Agent managing other accounts in the area, as well as coordination with internal stakeholders and the Service Team.

Duties & Responsibilities

What you’ll do:

• Achieve the assigned order budget by supporting customer needs through a technical sales approach.
• Promote the entire John Crane portfolio, leveraging cross‑selling opportunities.
• Prepare and submit technical and commercial quotations to clients.
• Negotiate selected opportunities using a strategic selling approach.
• Collaborate effectively with internal stakeholders across departments and countries to achieve business goals.
• Identify and develop new business opportunities and potential clients in the market.
• Build strong, long‑term partnerships with assigned accounts, maximizing customer satisfaction.
• Act as a trusted problem solver and solution provider for customers.
• Work in close coordination with assigned Agents and the Service Team.
• Provide accurate forecasts and insights regarding business evolution with assigned clients.

Qualifications

Education & Experience

• Bachelor’s Degree in Engineering or a related technical discipline (preferred).
• Proven experience in Technical Sales, with strong strategic thinking and negotiation skills.
• Commercial mindset with a focus on business development.
• Excellent communication skills and an approachable, proactive attitude.
• Solid understanding of the pharma and/or process industries and rotating equipment, ideally from previous experience.
• High level of energy, enthusiasm, and resilience.

Position Requirements / Skills & Knowledge

• Willingness to spend at least 50% of working time in the field with customers.
• Ability to prepare regular reports on project pipeline, competitor activity, and key opportunities.
• Drive to increase market share with existing customers.

Languages

• Fluent Italian and English, both written and spoken, are required.

With colleagues stretching across the globe, we are proud of our diversity. To foster inclusivity, we run employee resource groups (ERGs) to provide a safe space for employees to connect and support each other. Our cross‑business ERGs include Veterans, Pride Network, Black Employee Network, Women@Work Network, and Neurodiversity.

Across our company, we recognize excellence, culminating in the Smiths Excellence Awards, our annual celebration of the most extraordinary activities, people, and projects that best showcase our strengths and help drive our business forward. We announce these on our annual Smiths Day, a global celebration of Smiths around our network.

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc).