Member Services Manager (Customer Experience Lead)

As a seasoned professional in customer-facing roles, you will excel as a Manager of Member Services. This exciting opportunity requires exceptional leadership skills and the ability to provide seamless guest experiences.

The successful candidate will have the autonomy to manage the day-to-day operations of the member services department, ensuring efficient service delivery and exceeding client expectations.

This strategic role demands strong collaboration with external vendors to deliver high-quality services, contributing to an exceptional guest experience. Your expertise in developing and implementing strategies to enhance member satisfaction will be invaluable in this position.

• Key Responsibilities :
• Manage the day-to-day operations of the member services department
• Coordinated efforts with external vendors to provide high-quality services
• Develop and implement strategies to enhance member satisfaction