Senior Commercial Manager

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Overview

WELCOME TO SITA. At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry. You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting‑edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognised as a Great Place to Work® by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

About The Role

This role sits at the heart of complex, high‑value aviation and airport deals across Europe. As a Senior Commercial Manager, you will own the commercial and pricing side of pre‑sales opportunities, working closely with Sales, Solution Engineers, Finance, Legal and senior stakeholders. You will join an experienced, highly collaborative commercial team, supporting large airport programmes, ITO/MSI opportunities, renewals and new business. The team works across multiple locations and functions, with a strong reputation for partnership and trust within the business. This is a hands‑on, senior role with real influence, supporting growth while protecting commercial integrity.

Key Responsibilities

• Collaborate with senior management to develop and implement commercial strategy for complex, tailored, standard renewal and new business opportunities, including large airport MSI/ITO programmes
• Understand, develop and own the commercial aspects of opportunities, including large‑scale infrastructure and fit‑out projects, building competitive positioning with Account Managers
• Work closely with Solution Engineers to understand proposed solutions, develop competitive pricing proposals, and evaluate commercial structures in line with financial frameworks, deal risks, contractual terms, regulatory compliance and full life‑cycle considerations
• Provide financial modelling support across opportunities, including pricing structures, revenue recognition, capex, cash flow and the commercial impact of terms & conditions during customer negotiations
• Act as a single point of contact for commercial escalations, ensuring risks and issues are identified early and addressed appropriately
• Support sustainable, profitable growth by balancing commercial competitiveness with risk management, ensuring local market requirements and competitive dynamics are well understood and communicated

Qualifications

• 5+ years of experience in commercial, pricing or deal‑support roles requiring strong financial and mathematical modelling
• Experience working in aviation, technology, construction or large infrastructure environments (FIDIC knowledge strongly preferred)
• Proven ability to build and defend pricing models for complex, non‑standard commercial structures
• Strong understanding of contracts, risk and commercial terms, with the confidence to challenge and push back where needed
• Senior stakeholder presence with the ability to work cross‑functionally and engage confidently with Sales, customers and leadership

What We Offer

We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it’s like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex‑Location: Take up to 30 days a year to work from any location in the world.

🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalised platform that supports a range of wellbeing needs.

🚀 Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self‑identify in the application process.

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Sales and Business Development

Industries: IT Services and IT Consulting