Service Engagement Architect

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We’re builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging — but it matters. You’ll find a place where you can be yourself, prioritize your well‑being, and truly belong. Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you will do

• Orchestrate end-to-end presales and solutioning for SAP RISE and cloud ERP transformations driving technical and functional delivery for data migration and transformation initiatives as per SAP DMLT Service Portfolio.
• Engage in strategic selling, lead technical bid management, solution demonstrations, and presentation of SAP RISE/BDC/AI capabilities, ensuring alignment between customer executive vision and technical solution mechanics.
• Own assigned incoming opportunities start to finish and actively manage presales cycles in partnership with sales, customer, and SAP subject experts (Platform, Functional, SAP DMLT, Others).
• Collaborate closely with customers to assess transformation requirements, by quicklying up on DMLT Service portfolio to manage the Opportunity pipeline with limited support.
• Collaborate with customers to understand their transformation needs.
• Lead and deliver technical assessment workshops with customers to define project scope.
• Define solution approach and business blueprinting for data migration and data transformation projects.
• Discuss the DMLT solution portfolio with customers and sales teams to generate demand.
• Assist in the development of the overall project plan (scoping process) as well as individual work plans.
• Handle all incoming enquiries and opportunities on a timely manner by actively engaging with the customer, sales teams and subject matter experts.
• Drive the adoption of DMLT Automation topics within customer projects.

What are we looking for

• 10+ years experience SAP services sales or presales.
• 5+ years experience in Bid approval and bid management process.
• Good understanding of how M&A, divestiture and data transformation projects are executed.
• Basic understanding of SAP FI, SAP CO, SAP MM and SAP SD. You should be able to articulate the process flows and impact on the services being offered from SAP DMLT leveraging the existing knowledge base.
• Deeper business and functional understanding in at least one of these topics: Finance, Logistic, BW and BDC, Data Integration.
• Experience in SAP S/4HANA Data Migration and the different transition scenarios.
• SAP Project Management Experience to quickly create draft project lans, RACI’s, SOW’s.
• Strong leadership skills with the ability to lead customer engagements at an executive level.
• Strong written, verbal communication and presentation skills; ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non‑technical audiences.
• Ability to estimate the financial impact of various solution architecture alternatives.
• Proven experience with delivering services in a remote environment with various key stakeholders and various remote teams.
• Proven expertise and commitment to knowledge management and mentoring.
• Experience with license and services pre‑sales activities.
• Bachelor's Degree in Computer Science or related fields.

About the team

Data Management and Landscape Transformation (DMLT) is a global Service Delivery organization within SAP's Board Area Customer Service & Delivery, with more than 300 consultants worldwide. We help our customers define their data and transformation strategies, plan and execute complex business and technology transformations, and shape their path into the digital economy. Our mission is to enable customers' businesses to intelligently connect people, data, and processes — ensuring that data becomes a true asset for innovation and sustainable growth.

Equal Employment Opportunity

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: Careers@sap.com. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.

Posted Date: Nov 6, 2025 | Employment Type: Regular Full Time | Expected Travel: 0 - 10% | Location: Milano, IT, 20124 | Requisition ID: 439605