Business and Process Analyst

Join to apply for the Business and Process Analyst role at Jobbit. The position is located in Lallio (BG) and will be fully remote with a mandatory in‑office day each week.

Company Overview

I.K.HofmannGmbH, part of the successful Gruppo Hofmann, has over thirty years of experience in human‑resources services. In 2017 the group entered the Italian market through Hofmann Staffing Solutions. The company operates across 8 countries, with key Italian offices in Milan, Bergamo and Torino.

Key Responsibilities

• Act as the primary liaison between operational departments and IT for development, support and improvement of systems.
• Collect business requirements and propose appropriate IT or process solutions.
• Participate in process optimization and ensure proper implementation.
• Create and update BMS (Business Management System) procedures and ERP process documentation.
• Collaborate with business experts to develop new ERP modules.

Additional Tasks

• Develop, implement and maintain analytical tools and dashboards to support decision making; identify and manage KPIs for various business functions.
• Oversee master data flows for product codes and attribute definitions across enterprise and ERP platforms.
• Interface with business units (e.g., support, sales) to capture, analyze and formalize operational needs into technical specifications for internal IT teams or external suppliers.
• Support and coordinate continuous improvement, digitalisation and process optimisation projects.
• Assist end users during the adoption of new systems and processes.

Qualifications

• Proven experience in a similar role, preferably within a consulting firm.
• University degree (preferable).
• Strong analytical skills, precision, interpersonal and organisational abilities; proactive problem‑solving and teamwork orientation.
• Proficiency in English.

What We Offer

• Direct permanent employment; compensation commensurate with experience.
• Full‑time position (Monday‑Friday); one day per week of smart working.

Additional Information

Sector: Altro – Role: Project Management / Timing and Methods – Employment type: Indeterminato. The job has recently been posted and is still open.