Front Office Agent- Tenuta di Artimino Melia Collection
“The world is yours with Meliá”
Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family
Discover some of the benefits we offer:
- My MeliáRewards: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- My MeliáBenefits: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.
Be proud to belong to Meliá as we are proud of you
We are looking for Front Office Agent - Tenuta di Artimino Melia Collection
Seasonal Job - March to October
Staff House Available
Job Summary:To manage properly all the activities related to Front Office Department
What will I be doing?
Check-in and check-out hotel guests in a timely and professional manner.
Process all payments according to established procedures.
Welcome guests in a friendly, prompt, and professional manner
Register guests, issue room keys and provide information on hotel services and room location
Up-sell rooms when possible, to maximize hotel revenue
Accurately process all cash and credit card transactions in accordance with established procedures
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Respond appropriately to guest complaints
Make appropriate service recovery gestures in order to ensure total guest satisfaction.
Perform other duties as assigned.
What are we looking for?
Candidate must be available to work various shifts including mornings, evenings, nights,weekends and/or holidays.
Must befluent in English; other languagesare preferred.
1-year experience in a fast environment in the same or similar position in a hotel/resort.
Passionate for Hospitality and with a strong attitude to interpersonal relationships
The Job position include accomodation
Join us! Your benefits:
• Excellent discounts through our global program My Melia Reward for you, your family, and your friends.
• Many development and advancement opportunities as part of our global Melia Hotels International family.
• Training and learning academy through eMelia, with the opportunity to learn up to 12 different languages to support your growth!
• A variety of social events and activities focused on diversity and inclusion, creating opportunities to celebrate, as "We're Social!" is one of our values.
• Restaurant Tickets - Meal Vouchers.
At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIPPeople.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity , avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company .
Additionally, we support the sustainable growth of our industry through a socially responsible team . In this sense, our motto is "Towards a sustainable future, from a responsible present ". Thanks to al our collaborators, we make it possible.
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