Content Moderator / Customer Service Specialist with German - Portugal (on-site)

Overview

We're Hiring: Content Moderator / Customer Service Agent with German - Porto, Portugal (on-site)

Location: Porto, Portugal (On-site)

EU Passport Required

Languages: German (C2/native) + English (B2+)

Contract Type: Full-time

Schedule: Rotational shifts across weekdays and weekends

Welcome Bonus: 3000 EUR (paid upon joining)

Relocation support provided if you're moving from abroad

What You'll Be Doing

• Review and moderate user-generated content according to platform guidelines
• Assist users via chat, email, or internal systems with professionalism and empathy
• Escalate violations or complex issues per internal protocols
• Support a safe and positive user experience by enforcing content policies
• Maintain accurate documentation of interactions and moderation actions

What We Offer

• 3000 EUR Welcome Bonus to support your start in Portugal
• Comprehensive relocation package (including travel & temporary accommodation)
• Paid training and full onboarding process
• A vibrant multicultural work environment in sunny Porto
• Modern office space and supportive leadership
• Real opportunities for career growth in digital operations and customer experience

Help make the digital world a safer place while building your international career.

Apply now and become part of a mission-driven team in Porto!

Contact: giuliano.cani@cbtalents.org