Bartender | Villa Igiea

Overview

ROCCO FORTE HOTELS

VILLA IGIEA

Palermo

BARTENDER

Villa Igiea, reopened on May 2021 completely refurbished, shows contemporary design while maintaining its Liberty soul. The hotel has 100 rooms and suites, overlooking the flourishing gardens and the Gulf of Palermo. Well-known Chef Fulvio Pierangelini leads the kitchen brigade and conceive the hotel culinary offer. A beautiful Wellness Centre is available for relaxation and body care while sports lovers will find a spacious and well-equipped fitness room. The property is enriched by a see front swimming pool for the exclusive use of Guests.

Main purpose:

The main objective will be to serve our Guests in order to create an exceptional and personalised experience for each one of them.

Reports to: Bar Manager.

Main duties & responsibilities

• Support the team in attending bar service;
• Engage the Guests following Rocco Forte Hotels service standards and procedures.
• Create and maintain a personalised relationship with guests in order to anticipate their needs;
• Responsible of the cleanliness and tidiness of the Bar;
• Responsible of the equipment and supplies assigned to perform the service;
• Contribute to the achievement of economic targets of the bar. Complete knowledge of all products served by the bar;
• Comply with H&S national rules and company instructions.

We offer:

• Casual contract according to C.C.N.L. Settore Turismo.
• Learning & development activities and career opportunities.
• Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
• Staff celebrations.

Competencies required

• Collaboration: Be able and willing to work as a team within the department and with other departments.
• Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence.
• Personal development: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives.
• Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
• Technical Skills: Demonstrate technical competence and knowledge related to the role.

Other requirements

• English knowledge equivalent to level B1/B2;
• 3 years of professional experience in a similar role; working experience in well-known venues will be a plus;
• A.I.B.E.S. certification is preferred;
• Preferable evidence of self-development through specialized courses, conferences/workshops.

Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03).