Client Executive
We are looking for a Client Executive to be employed in our Milan office.
Role Purpose
You will be an integral part of daily client communication regarding asset status meetings, project knowledge, and processes. You will become a trusted partner to both the internal team and clients, demonstrated through your ability to accomplish tasks thoughtfully and work collaboratively towards common goals. You should always seek opportunities to work on various projects to develop your skills and lead campaigns from start to finish.
Key Accountabilities
As the Account Executive, you will:
- Serve as the day-to-day resource for clients on projects and general inquiries, building solid rapport with appropriate clients.
- Partner with clients for strategic and executional needs.
- Understand client needs to create clear briefings and reports, setting precise directions internally.
- Manage projects and assignments independently, proactively and creatively resolving issues along the way.
- Determine when and how to keep the Client Supervisor/Director informed on key project details to obtain management feedback.
- Effectively promote agency strategies, creative ideas, and points of view.
Person Specification
- At least 2 years of account management experience.
- At least 1 year of experience in a creative agency.
- Ability to write clear, concise, and logical internal and client documents.
- Understanding of social and digital development and production processes.
- Strong organizational and prioritization skills.
- Proactivity and curiosity are essential traits.
- Excellent listening skills and ability to understand client needs.
- Strong attention to detail and quality.
- Creative problem-solving abilities.
Additional Details
Brand: Dentsu Creative
Time Type: Full-time
Contract Type: Permanent
Key Skills
Ab initio, Business Analysis, Logistics & Procurement, Client Services, Business Analytics
Employment Type: Full-Time
Experience: 2+ years
Vacancy: 1