You’ll be the face of our technical expertise, conducting compelling product demonstrations and technical presentations. By effectively communicating the value of our services, you'll help prospective customers understand how our solutions can solve their challenges. Building and maintaining strong client relationships is key; you'll act as a trusted advisor, guiding them through their infrastructure decisions and becoming their go-to resource.
Associate's degree in a technical field (e.g., Information Technology, Computer Science) or equivalent work experience. A bachelor's degree is preferred.
Minimum of 3-5 years of hands‑on experience as a Data Center Technician, Field Engineer, or similar role.
Proven experience in a sales or customer‑facing role, preferably within the technology industry.
Experience with hardware from major vendors (e.g., Dell, HP, Cisco, Juniper, etc.).
Strong knowledge of data center best practices, including cabling standards (e.g., fiber, copper), racking, and power distribution.
Proficiency in diagnosing and troubleshooting server hardware, networking equipment, and related components.
Familiarity with network topologies, protocols (e.g., TCP / IP), and concepts (e.g., VLANs, routing).
Demonstrated ability to build rapport and establish trust with clients.
Relevant certifications such as CompTIA A+, Network+, Server+, or Cisco CCNA are highly desirable.
A passion for technology and a desire to stay current with industry trends.
Being multilingual is an added advantage.