Quality Assurance Lead - Luxury Hotel & Guest Experience

A global luxury hotel brand in Como is seeking a Quality Assurance Manager for the 2026 season. The role involves implementing quality assurance processes, managing training programs, and ensuring operational excellence to enhance guest satisfaction. Candidates should possess a degree in Business Administration or related field, and have significant experience in quality management and hotel operations. This full-time position offers an opportunity to drive quality initiatives and improve service performance within a luxury environment.