Technical Support Associate with Italian

Novogene is a leading global provider of genomic services and solutions. Leveraging the latest next-generation sequencing (NGS), bioinformatics expertise, and the largest sequencing capacity in the world, Novogene provides unsurpassed data quality and fast turnaround times to all our customers.

We are currently recruiting for a Technical Support (associate level) for the Southern Europe region. You will work closely with different business sectors and deliver technical support activities to achieve customer satisfaction and business growth. Location: Remote

Responsibilities:

1. Communicate with sales teams to promote business opportunities and achieve payment collection and settlement targets.
2. Support analysis of regional potential customer groups and gather relevant customer information.
3. Conduct research and analysis on market requirements, product competitiveness, and the latest technologies.
4. Travel as needed to support client meetings and company events.

Qualifications:

• PhD or equivalent experience.
• Outstanding listening, verbal, and written English communication skills.
• Native or business level proficiency in Italian.

Novogene is committed to ensuring all qualified applicants receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, or any other legally protected characteristic.